Police Dispatchers are civilian employees with the Wisconsin State Patrol responsible for providing critical emergency dispatch and support services to State Patrol Troopers and Inspectors. Police Dispatchers have a crucial role in inter-agency coordination to maximize efficient and effective law enforcement communications.
Responsibilities include dispatching assignments to State Patrol officers, transmitting and receiving vital information concerning public safety and determining priorities and levels of response to multiple situations ranging from life threatening emergencies to routine communications for public assistance.
Dispatchers direct the transmission, receipt and relay of information concerning public safety and law enforcement activities to, from, and between State Patrol units, multi-jurisdictional agencies, the general public and the news media.
Dispatchers are responsible for answering multiple telephone lines and cellular phone calls from the public reporting disabled motorists, crashes, intoxicated drivers, etc.
This position requires the ability to learn and operate complex computer programs, telephonic systems, mobile data networks, electronic voice communications, computer-aided-dispatch, two way radio systems and records management systems.